Roman how important is existing business in your company and what measures have you initiated to improve customer service?
Existing Merchant base is what keeps us alive for all these years some have been with us since day one. We treat our customers like family and go to Great Lengths to make sure they are treated right existing customers are the ones that tell the family and friends about us, which is the best form of marketing retaining Merchants does take some work, but it’s worth every bit of time and effort as far as customer service goes everyone on our team is a customer service directly or indirectly we call this a customer service culture. We make much sense of priority Above All Else and we pull together to ensure that Merchants journey is fast and seamless we start with hiring the right people that know how to solve problems. We trained them extensively and Empower them to deliver their best.
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